PowerSchool Cyber Security Incident
Incident Update - 3/4/2025
Experian, on behalf of PowerSchool, has began the process of providing affected PowerSchool end users with identity protection services. On Saturday, March 1st, 2025 an email was sent by Experian in regards to PowerSchool's Cybersecurity incident in December. The email came from "Ps-sis-incident@mail1.csid.
Some users have reported that this email went to their "Spam Folders." If you feel that you should have received an email and did not, please navigate to the Spam folder in your respective email account and look for an email sent on March 1st, 2025 from PowerSchool with the subject line of "PowerSchool Cybersecurity Incident."
Other confirmed e-mail addresses in use by Experian on behalf of PowerSchool are:
Ps-sis-incident@mail.csid.com
Ps-sis-incident@mail2.csid.com
We encourage you to visit https://www.powerschool.com/security/sis-incident/ for the most up-to-date information on the cybersecurity incident.
Incident Update - 2/3/2025
In late December PowerSchool experienced a cybersecurity incident involving unauthorized access to certain information in their PowerSchool Student Information System (SIS) product. The incident was reported to the Ferndale Area School District in early January. Since the unauthorized access happened on PowerSchool's platform and was not within the control of the District, PowerSchool will be handling correspondence and next steps to all impacted users. As we receive updates from PowerSchool on their progress, we'll post them here. The most recent update directly from PowerSchool included the information listed below:
• Notification to Individuals Involved: Starting in the next few weeks, in collaboration with Experian, PowerSchool will provide notice to students (or their parents / guardians if the student is under 18) and educators whose information was involved, as well as a phone number to answer any questions you may have about the incident. The notice will include the identity protection and credit monitoring services offered (as applicable).
• Identity Protection and Credit Monitoring Services: PowerSchool has engaged Experian, a trusted credit reporting agency, to offer two years of complimentary identity protection and credit monitoring services for all students and educators whose information from our PowerSchool SIS was involved.
We encourage you to visit https://www.powerschool.com/security/sis-incident/ for the most up-to-date information on the cybersecurity incident.
PowerSchool Cyber Security Incident - 1/10/2025
